After Tzuyu's apology was uploaded, some berated JYP Entertainment for not supporting Tzuyu and wondered if they'd forced Tzuyu to apologize for business matters. JYP Entertainment has now released a statement denying the claims, saying,
We are releasing our stance on misconceptions about TWICE's Tzuyu's apology.
Because Tzuyu is underage, we talked with her parents from the beginning about what to do, and we waited until Tzuyu's parents were in Korea.
The label cannot and should not force an individual to think a certain way, and this never happened. Tzuyu's parents came to Korea, talked to Tzuyu, made the decisions, and handled the apology.
As Tzuyu is still working hard, Tzuyu and Tzuyu's parents want this situation to be resolved quickly, and they hope that everyone will support Tzuyu.